Built for busy home-service teams

Every call becomes a chance to book.

TradeRelay answers around the clock, qualifies the job, books the appointment, and sends your team the details—without adding another dispatcher.

Personal setup. Trade-specific call scripts. No long-term commitment required.

TradeRelay hero

Our operating promise

Practical safeguards, not inflated claims.

01

Built around your actual workflow

We learn your service area, schedule, common job types, escalation rules, and preferred language before taking calls.

02

Visible performance

You receive clear reporting on calls answered, leads captured, and appointments booked—so the value never hides behind vague activity.

03

Reliability with a fallback plan

We configure tested voice tools, route urgent situations correctly, and define a human escalation path for calls that need judgment.

The call-to-calendar relay

One system between a ringing phone and a booked job.

24/7 answering + qualification

A receptionist trained for the calls your trade receives.

TradeRelay answers in your business name, gathers the caller’s contact details, identifies the service needed, checks location and urgency, and applies the rules your team approves.

Designed for

Plumbing, HVAC, electrical, roofing, landscaping, pest control, and other appointment-driven local trades.

Book directly

Calendar and CRM handoff

Qualified calls can move into your calendar or CRM, with a concise text summary sent to the right person.

Keep leads moving

Follow-up without the chase

Add SMS follow-ups, review requests, or website chat when your operation is ready for a wider response system.

24/7

Coverage for after-hours and overflow calls

1:1

Personal onboarding and script review

Clear

Call outcomes and booking reports

Make the next ring count

Hear TradeRelay handle your call flow.

Tell us how your business answers today. We’ll map the call path, shape the script, and show you what a focused pilot could look like.

Start focused

One phone line. One approved script. One measurable pilot.

Expand only after the workflow fits your team and callers.